The pandemic highlighted the importance of Telephone or Virtual Occupational Health assessments and we have taken some time to reflect on this. The benefits of telephone or virtual occupational health assessments for employers and employees we believe can include:
Enhanced Accessibility: Telephone or Virtual assessments break down geographical barriers. Employees working remotely or in distant locations can easily participate without physical travel. This accessibility ensures all employees have equal access to health services and advice regardless of location.
Convenience and Time Savings: Traditional face-to-face assessments often require employees to take time off work, travel to a clinic, and wait for their appointment. Telephone or Virtual assessments eliminate these inconveniences. Employees can schedule assessments during breaks or outside regular working hours, minimising disruption to their workday.
Tailored Advice and Support: During telephone / Virtual assessments, health practitioners can provide personalised advice based on an employee’s specific health needs. Whether it’s stress management, nutrition, or information recommendations, employees receive targeted guidance to improve their wellbeing.
Presenteeism: Presenteeism occurs when employees are physically present at work but cannot be fully productive due to health issues. Telephone or Virtual assessment can help address underlying health conditions, leading to better productivity and presenteeism.
Cost-Effective for Employers: Telephone or Virtual assessments are more cost-effective than in-person consultations. Employers save on clinic visits, travel reimbursements, and administrative overhead expenses. Additionally, with assessment, a possible reduced absenteeism translates to financial savings.
Employee Empowerment: Telephone or Virtual assessment can empower employees to take charge of their health. They can discuss concerns, ask questions, and actively participate in managing their wellbeing. Feeling heard and supported can contribute to job satisfaction.
Privacy and Confidentiality: Some employees may feel uncomfortable discussing health issues face-to-face. Telephone assessments offer privacy, allowing individuals to share sensitive information without fear of judgment.
Flexibility for Shift Workers: Shift workers often have irregular schedules, making it challenging to attend appointments. Telephone or Virtual assessment can accommodate their work patterns, ensuring all employees receive timely health advice.
With few exceptions, we believe telephone or Virtual assessments are as effective in gathering and delivering health information as face-to-face assessments. They enhance accessibility, save time and empower employees to prioritise their health. Employers can benefit from cost savings, improved productivity and risk management.
